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(As you received in your confirmation email.)
(The email you used to complete your original booking.)
We estimate the minimum total cost of your change will be AUD$250 per passenger. This includes airline change fees, any difference between the original and new airfares, and Jetabroad’s service fee.
Please note, in some instances, airlines will not allow tickets to be changed.
You can use this form to provide the details of your change request. By clicking ‘Continue’, you authorise Jetabroad to review the airline conditions and to charge your credit card up to a maximum of AUD$250 per passenger. If the cost of changing your booking exceeds this amount, we will contact you to seek approval for the change.
We estimate the minimum total cost of the cancellation fees to be AUD$300 per passenger. This includes airline cancellation fees, and Jetabroad's refund processing fee. Based on its interpretation of the airline ticket rules, Jetabroad will - in most cases - refund you within 3 business days from receipt of your confirmation to cancel. Please note, some refund applications cannot be refunded up front by Jetabroad due to the Airlines system or complexity of the refund application. We will advise when you submit your refund application.In the event your refund cannot be refunded upfront by Jetabroad we will submit the refund to the airline to process the refund application with the airline (airlines can take anywhere from 4 to 14 weeks to process ticket refunds and return the funds less any fees).Please note, many fares cannot be refunded, as explained in the airline's terms and conditions. You can use this form to provide the details of your cancellation.By clicking 'Continue', you authorise Jetabroad to review the airline conditions and to withhold up to a maximum of AUD$300 per passenger from the refund Jetabroad has calculated. If the total cost of cancelling your booking exceeds AUD$300 per passenger, we will contact you to seek approval.
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